Dog Clubs Sports Matting Shipping and Delivery Tips

 

Crown Mats Dog Sports Mats are shipped using independent truck carriers. Rolls of matting are poly-wrapped, bound to skids and shipped by the carrier. Customers will need a method to unload skids from the truck. If no shipping dock is available, you will need a lift gate or a tow motor.

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What is a lift gate?

A lift gate is a motorized platform attached to the back of the truck that will physically lower your order to the ground, so that you can take it inside your business or residence. The truck driver will place your order on the ground, and you are responsible for bringing it inside. If you do not have a loading dock or forklift, you will need a lift gate and must select this option when placing your order. If you do not have a dock, you may want to contact a local business that would be willing to receive the order.

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Delivery appointments.

You may request a delivery appointment and will be charged an added fee. The carrier will contact you when your order arrives at their delivery terminal.

Canadian Orders

For shipments to Canada the customer is responsible for all customs clearance duties and taxes. Crown will require you to supply us with your broker information.

International Orders

For access to our matting overseas email Crown Mats at sales@crown-mats.com.